Privacy policy

General

This Privacy Policy governs all users of our Platforms, encompassing our Website, associated mobi-sites, and software applications. These Platforms serve as means for accessing and acquiring our products and services.

We emphasize the importance of thoroughly reviewing this Privacy Policy in conjunction with our additional terms and conditions, privacy notices, or policies that may be provided periodically when we collect or employ your Personal Information."

This Privacy Policy is designed to outline the manner, purpose, and timing of InSteel's usage of your Personal Information, in compliance with the provisions set forth in the Protection of Personal Information Act 4 of 2013 ("POPI").

Information for Enhancing Your Experience

InSteel strives to enhance the utility and helpfulness of the website, and insights into customer interactions aid in achieving this goal. In addition to the user-provided personal information, InSteel employs information garnered automatically from cookies (files transmitted by InSteel to the user's computer). This includes the user's Internet service provider address, the referring web page, and user clicks and activity on the InSteel site. This tracking data assists InSteel in optimizing the site's accessibility and user-friendliness.

Users who prefer to withhold this information or wish to delete existing cookies can consult file management software instructions to locate and manage cookie files.

Utilization of Your Information

InSteel is solely focused on enhancing the InSteel experience and, as such, employs acquired information solely for internal research. InSteel affirms a commitment to NEVER sell customer information to unrelated third parties.

At times, InSteel may collaborate with external companies to provide certain services. In these instances, it might be necessary to share requisite information with these companies to facilitate service provision to both InSteel and the customer. For instance, this could involve marketing and advertising agencies. The shared information is restricted, and external companies will only access customer data for specific functions.

In the event of any changes to your Personal Information or if you desire to modify and/or rectify this information, you have the option to update your registered user details within your account profile.

If you are under the age of 18

It is essential that you obtain consent from your parent or legal guardian before utilizing our Platforms or providing us with your Personal Information. We reserve the right to verify this permission, which may include requesting your parent's or guardian's contact information for communication purposes.

Additionally, we may validate the accuracy and authenticity of the provided contact details to confirm the identity of your parent or guardian. In instances where we are unable to authenticate such permission or if a parent or guardian confirms the absence of their authorization, you are prohibited from accessing our Platforms

Informing You about Marketing Promotions

InSteel may reach out to customers for marketing purposes, including communication through telephone, SMS, or email. Such communication occurs only if customers voluntarily provide their personal cell phone numbers or email addresses and grant consent for InSteel to engage through these channels.

Messages sent by InSteel are tailored to align with customer interests, encompassing sale dates, special offers, or updates about new products and services.

Opting Out and Removing Your Name

Customers can opt-out of marketing communications at any time by using the unsubscribe link located at the bottom of emails.

Any Inquiries?

For any queries regarding our Privacy Policy, InSteel is committed to addressing them. Customers can submit questions through the website using this link: (Contact Us).